Careers

At Temperley London, we strive to attract, recruit and retain the best talent across all our departments. Our success is built on close relationships with our customers and business partners who expect impeccable service across all channels. We look for the same in those joining our team.

Internships
Our internships are reserved for students in higher or further education looking to gain valuable experience in their area of study. Please refer to our current vacancies below to apply for internship roles.

Recruitment Agencies
We use recruitment agencies on rare occasions but unless we contact you, we will not accept agency applications. If you are interested in joining our team please continue visiting our website for new updates on vacancies.

To apply for any position, please forward a cover letter and your CV to careers@temperleylondon.com

Reports to:

Store Manager

Overall Purpose:

To sell Temperley RTW and Bridal merchandise and offer high standard of personal and professional service to customers.

Responsibilities:

To assist in maintaining the company standard to maximise sales
To greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales
To be fully conversant with the product range including product alterations, stock availability
To maintain the highest standards of house keeping within the branch
To acquire a basic knowledge of visual merchandising
Ensuring stock levels are well maintained
To be aware of the company policy on customer complaints, returns and exchange procedures
Handling customer complaints or handing customers on to management
To be able to work on own initiative and on any specific mission or project as defined by your manager
To handle payments in all forms
To register all relevant transaction details onto the database
To be proficient at creating and updating client files, managing own client book
To book bridal appointments and fittings via phone and email
To manage bridal appointments and perform all the necessary admin post the appointment
Own client book a plus

Requirements:

Experience within a similar retail role, preferably in luxury
Must have strong communication, follow-up and team orientation
Be able to support a collaborative, innovative and results-orientated environment in a cross-functional team
Proactive and positive
Display flexibility with good organisational and prioritisation skills
Can perform under pressure and operate in a fast-paced environment
Enthusiastic and motivated
Excellent IT and numerical skills
Sound commercial awareness
Confident, ambitious and resourceful

Alice Temperley MBE founded her eponymous label Temperley London in 2000, a year after graduating from the Royal College of Art. Alice continues to head up the creative
direction of this British brand, now in its twenty-fourth year of business.

Temperley Bridal, which launched in 2006, is defined by ethereal, timeless silhouettes and is inspired by the romance and decadence of a bygone era. Alongside Heritage, Eveningwear and Ready-to-Wear Collections - Temperley London launched an interiors collection in partnership with Romo in March 2023.

The brand has a Flagship store on Sloane Street, an Outlet in Somerset selling Bridal, Heritage and Ready-to-Wear, as well as stores in Dubai and Abu Dhabi.

Alice was awarded an MBE in 2011 for services to the Fashion Industry, she is a member of the British Fashion Council Advisory Board and is involved with several charitable
organisations, including actively supporting Women for Women International as an ambassador.

In July 2023, the brand announced a significant change to the business model, ceasing all promotions to bring it more in-line with its championing of slow fashion,
commitment to responsibility and respect for garments. ‘Clothes that transcend seasons, creating moments that become memories. Originated in Somerset the Temperley way’.

Reports to:

Store Manager

Overall Purpose:

To sell Temperley RTW and Bridal merchandise and offer high standard of personal and professional service to customers.

Responsibilities:

To greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales
To be fully conversant with the product range including product alterations, stock availability
To maintain the highest standards of housekeeping within the branch.
To assist in maintaining the company standard to maximise sales
To acquire a basic knowledge of visual merchandising
Ensuring stock levels are well maintained
To be aware of the company policy on customer complaints, returns and exchange procedures
Handling customer complaints or handing customers on to management
To be able to work on own initiative and on any specific mission or project as defined by your manager
To handle payments in all forms
To register all relevant transaction details onto the database
To be proficient at creating and updating client files, managing own client book
To book bridal, mainline appointments and fittings via phone and email
To manage any customer appointments and perform all the necessary admin post the appointment
Own client book a plus

The brand has a Flagship store on Sloane Street, an Outlet in Somerset selling Bridal, Heritage and Ready-to-Wear, as well as stores in Dubai and Abu Dhabi.

Reports to:

Store Manager

Overall Purpose:

To sell Temperley RTW and Bridal merchandise and offer high standard of personal and professional service to customers.

Responsibilities:

To greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales
To be fully conversant with the product range including product alterations, stock availability
To maintain the highest standards of housekeeping within the branch.
To assist in maintaining the company standard to maximise sales
To acquire a basic knowledge of visual merchandising
Ensuring stock levels are well maintained
To be aware of the company policy on customer complaints, returns and exchange procedures
Handling customer complaints or handing customers on to management
To be able to work on own initiative and on any specific mission or project as defined by your manager
To handle payments in all forms
To register all relevant transaction details onto the database
To be proficient at creating and updating client files, managing own client book
To book bridal, mainline appointments and fittings via phone and email
To manage any customer appointments and perform all the necessary admin post the appointment
Own client book a plus

Reports to:

Store Manager

Overall Purpose:

To sell Temperley RTW and Bridal merchandise and offer high standard of personal and professional service to customers.

Responsibilities:

To greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales
To be fully conversant with the product range including product alterations, stock availability
To maintain the highest standards of housekeeping within the branch.
To assist in maintaining the company standard to maximise sales
To acquire a basic knowledge of visual merchandising
Ensuring stock levels are well maintained
To be aware of the company policy on customer complaints, returns and exchange procedures
Handling customer complaints or handing customers on to management
To be able to work on own initiative and on any specific mission or project as defined by your manager
To handle payments in all forms
To register all relevant transaction details onto the database
To be proficient at creating and updating client files, managing own client book
To book bridal, mainline appointments and fittings via phone and email
To manage any customer appointments and perform all the necessary admin post the appointment
Own client book a plus

Reports to:

Studio Manager

Overall Purpose:

To make garments by following the guidance of Design and Product Development.

Responsibilities:

To measure clients and fit garments to them using various tools and equipment including fabric, needles, thread and sewing machines.
To lengthen or shorten garments to fit clients properly or replace zippers.
Take body measurements / make garments to a specified size
Draw the outlines of the dress on the fabric, as per the measurements taken, and then cut the fabric using a pair of scissors. Once all the pieces of the dress are cut, the seamstress attaches the pieces together with pins before sewing them by using a sewing machine.
Make finishing touches to the garment by sewing the buttons, zips or hooks etc.

Requirements:

Skilled, experience-backed sewing abilities
Thorough knowledge of zippers, fabric, buttons, linings and patterns
Manual dexterity and strong eye-hand coordination
Must be attentive to detail, demonstrate strong self-control, and be able to work well independently
Ability to communicate clearly with clients to determine their needs

Reports to:

Design

Overall Purpose:

To support the design team in all activity to ensure the smooth running of the department.

(Minimum 6 months)

Overview of Role:

Research and create story names for each season
Load and update all styles on system, set up rangeplans, tracker and seasons folders
Update system with all style changes, cancellations, additions, story images and sketches for each season update up to SMS stage
Enter all colourways into the rangeplan and update throughout the season
Ensure collection is categorized and processed correctly on all platforms in design and this is clearly communicated to all teams
Support merchandising to ensure linesheets are up to date and correct for selling
Undertaking any ad hoc projects.
Photograph vintage samples, log and update on tracker
Design research: silhouette mood and concept for Mainline and Bridal
Create and maintain seasonal boards in the design studio and update as required during the development of the collection
Update fitting photograph folders and boards after each studio fitting

Requirements:

Currently studying at degree level in a fashion related subject
Good knowledge of Excel and Photoshop
Confident in undertaking admin-based duties, good telephone manner and email etiquette
Ability to work well within a team but to also be able to take initiative when needed
Competent in organizing your own workload and schedule
Confident in multi-tasking, working to tight deadlines and prioritizing.
Strong interest in fashion and design.
Some experience interning or working in a fashion company would be helpful but not essential.

Benefits:

Practical industry experience in all aspects of the Design process
Shadowing, mentoring, and training opportunities with successful Design professionals
Opportunity to participate in events and company meetings
Support and guidance on career path including CV, recruitment etc

Reports to:

Logistics & Warehouse Manager

Overall Purpose:

To learn and practice the efficient movement of products and merchandise to and from the Company.

Overview of Role:

Learning how to receive or send goods, ensuring items are properly and securely packed & are in correct amounts
Developing skills that will allow you to prepare logistics reports
Cooperating with other team members to coordinate logistics with other departments and drivers
Understanding how to check reports made by others
Developing communication with clients, customers, forwarder agents and customs on the status of the shipment
Being taught how to ensure Company materials’ correctness and meet customs requirements to avoid mistakes and fines
To assist various departments and individuals in the company to ensure goods flow in/out of the company in an organized and timely manner
Helping to arrange pickup and delivery, trace shipment and provide customer/vendor shipment status

Alongside the general training given to interns, during your time at Temperley London you will be provided with all the support you need to become successful in logistics. This could include CV support, contacts and networking opportunities, flexible working hours and any other support that you may feel you need during your time here as an intern. In addition to all this, your travel and lunch costs will also be reimbursed.

Requirements:

Undergraduate degree in similar or related field
Customer services experience an advantage
Detail oriented and organised
Must be flexible in working overtime depending on Company requirements
Demonstrates proficiency in Microsoft Excel and word application is required
Ability work under pressure and to multi-task and prioritise
Ability to work independently with minimal supervision
Professional and efficient
Good writing, communication and representative skills
Ability to interact with professionals at all levels and maintain relationships